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Statement about the current cyber-attack on NHS services

 

You may be aware that a number of NHS hospitals and GP practices’ services have been disrupted by a cyber-attack on their computer systems. 

We take the threat very seriously and we are monitoring our own IT systems very closely, and will keep you informed if any of our services are affected.

We would like to reassure patients that their personal details are not at risk.

Welcome to DMC Crystal Palace Road

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. The surgery at this site has been here for 20 years. DMC Healthcare pride ourselves in working hard to meet the challenging demands of delivering quality modern primary healthcare. We have a great team of Clinicians and Admin staff ready to help you.

One Click Away

Book appointments onlineOrder repeat prescriptionFriends & Family Test
Cancel your appointmentMy contact details have changedUpdate my clinical record

The  preferred method of communication is by Email- please download,sign and return the email consent form to souccg.dmccpr@nhs.net or hand to reception Patient email consent form

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments  https://patient.emisaccess.co.uk/Account/Login

are just a click away. If you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Have Your Say

We are always looking to improve our services so that you have better access to care. We welcome your input during our quarterly patient participation groups. By listening to you, we have introduced music in our waiting area and now have late night appointments with nurses. We have also extended the care we provide by becoming the local hub for alcohol misuse, helping people to overcome their alcohol addiction.

Public Health England Twitter Feed

https://mobile.twitter.com/phe_uk?lang=en-gb

Extended Primary Care Service (More information on the Appointments page on this website and the CCG website)

As you may be aware, NHS Southwark Clinical Commissioning Group started an Extended Primary Care Service (EPCS) in Southwark which started in south Southwark in November 2014 and in north Southwark in April 2015.  You can find out more about the service on the CCG website.  We are now carrying out an independent evaluation of the service and Deloitte are doing this for us.  This evaluation aims to:

 

  • Understand whether the scheme has been successful in improving access to primary care in Southwark; and 
  • Support future decision making around the best way to deliver extended access to primary care locally.  

 

The evaluation is based on analysis of data from the two EPCS services, along with stakeholder engagement. As part of the engagement process, The CCG is seeking to gather feedback from patients on the EPCS. This includes feedback from patients that have used the service, along with those that haven’t used it, or may not be aware of the service. A short online survey has been developed to gather patient views, which you can access via the CCG website 

 

The survey will be live until Friday 27 January 2017. All responses will be anonymous and it shouldn’t take users more than five minutes to complete it.

CLOSED FOR PLT TRAINING SESSION - 3rd Thursday of each month  12.30-4.30 pm

Phone lines are open between 08:00 and 18:30

For test results sign up to patient access to view results or please call after 3pm

When We Are Closed

You have several options so please read the notes here carefully to ensure you access care at the right place.

999

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999

NHS 111

NHS Direct  is available on 111. A triage nurse will assess your situation and take appropriate action and where necessary offer advice or signpost you to the correct service.

GP Out of Hours service

If you have an emergency outside of Surgery Hours please call SELDOC on 0208 693 9066. This is a GP led service where you can receive

1. telephone advice

2. a consultation at SELDOC premises

3. a home visit if appropriate

Out-of-hours services are generally busy so please use these services only if you cannot wait until the surgery re-opens.

Primary Care Access Clinic

This is located at Lister Health Centre in Peckham. It is open from 8am to 8pm 365 days a year. by appointment only arranged via SELDOC when the surgery is close.

Accident & Emergency

If you have an injury that is more severe then you should attend the local hospital A&E department at Kings College Hospital ( http://notalwaysaande.co.uk/ ).

If you have any urgent problem during surgery opening hours call the surgery on 020 8693 2727. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

Our Opening Times

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday(Special Clinics only)
SundayClosed

(Site updated 20/06/2017)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website