Date of PPG meeting was 6th April 2022
Hosted by Timothy Pearce, Practice Manager
2 patients in attendance
Tim (TP), the practice manager, started with thanking all for joining the meeting. TP gave a brief introduction re the purpose of the meeting to reintegrate it after the last 18 months situation.
Objective of this meeting
- How to work together going forward
- Open discussion to hear PPG opinions
- Highlight / discussed new service via the website
- Patient survey results
This is the first meeting at the surgery.
Patient points raised
- Need of more GPs
Training and upskill of the admin team
To recruit salaried clinical staff to improve care
Implementation of the patient flow program to increase appointments availability.
Review how blood results are communicated
Use of website to reduce practice workload
Establish communication methods to help signpost patients to local services
Increase number of patients in the PPG
To consider merging with PPG at Chadwick Rd
To explore online Mental health Services
Thanks for everyone’s contribution. The next meeting is booked for Wednesday 8th June at 17:30pm.
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